The Issue: The Adoption Barrier

Companies spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a seamless transformation. However, complication, ongoing changes, and no clear support often result in a "productivity gap":

• Staff Uncertainty: Staff find it difficult to navigate new SAP interfaces or complete advanced transactions, leading to delays and increased dependence on support teams.


• Process Deviation: Users avoid standard SAP processes, which results in data inconsistency, policy breaches, and delays.


• Training Attrition: Traditional training is easily lost, leaving staff unsupported when they face real-time tasks.

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• Missed Returns: The full value of the SAP system is not realised, as most users access only a limited portion of its features.

The Approach: Contextual Support with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the user experience gap. It overlays your SAP systems to deliver context-sensitive assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can be productive from the outset.